HARTFORD — State Attorney General George Jepson is investigating Facebook after a complaint that Facebook was used to steal someone’s identity and used to solicit money.
On Monday, Jepsen sent a letter asking Facebook for information about ways the social network detects fraudulent accounts.
This investigation followed a complaint made by Milford legislator, Rep. Kim Rose, D-118th District. Rose claimed that her identity was misused in a scam that solicited her friends for money. She said she contacted the site on several occasions about the matter, but Facebook did not respond quickly to to take the site with her name and photograph.
Jepsen, in his letter to Facebook, said his office would investigate “because of the real and immediate danger of financial fraud and identity theft associated with this scam.”
Jepsen also asked the company for information about the number of complaints it had received in the last 18 months about fraudulent or “hacked” accounts; its policies and procedures for responding to complaints and how long it took them to do so and information about any safeguards in place to detect and disable fake or “hacked” Facebook accounts.
Rose said she welcome the state’s investigation into this matter.
“I’m pleased that the Attorney General has recognized the significance of this matter for consumers and has worked so quickly to get some answers,” said Rep. Rose. “I’m hopeful this action will help to protect other consumers from identity theft in the future.”
Facebook was asked to provide the information to the Office of the Attorney General by Feb. 22.
Jepsen said Rep. Rose’s complaint followed other public reports of security lapses resulting in the hacking of private Facebook pages, including the pages of Facebook’s own chief executive.