HARTFORD — State Banking Commissioner Jorge Perez has become aware of a text scam targeting customers of Webster Bank.
Banking officials said the fraudulent text appears to be a genuine notice from Webster Bank indicating that they are currently performing maintenance of their system and asking the recipient to click on a link to renew personal details. While this particular text targets Webster customers, other text scams have targeted many other banks and businesses, they said.
“This is a cautionary tale,” Perez said, “a reminder to be especially vigilant as we head into the busiest season of the year when we are bombarded by emails, text and telephone calls.”
Commissioner Jonathan Harris of the Department of Consumer Protection said that if residents receive a text, they should reach out to the bank or business to verify that it’s not a scam.
The growth of electronic communications and social media continues to provide new ways for scammers to reach their targets. Connecticut consumers should stay vigilant when receiving electronic business communications.
The high-tech scammer sends highly accurate emails or texts that contain links to what appear to be genuine websites, but instead are fraudulent sites that will steal personal information.
“Unfortunately, the holiday season is one of the busiest times for scammers,” said AARP Fraud Watch Volunteer Byron Peterson. “Each year ID theft and fraud steal millions of hard-earned dollars from unsuspecting residents.”
Any consumers who did click the link should contact the Department of Bankin by calling 1-800-831-7225.
In Connecticut, the Fraud Watch Network – in collaboration with other organizations and is working to educate the public and prevent consumer fraud.