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Labor Department Now Offers Online Help

WETHERSFIELD — The Connecticut Department of Labor’s online Unemployment Insurance Assistance Center is now available in Spanish, as well as English.

The online service center, which can be found at www.filectui.com, offers a number of unemployment insurance services, including the ability to request an address change, reset a locked account or PIN for benefit filing, make changes to income tax withholding status, and notify the agency upon a return to work.

The online service, first launched a year ago, currently receives up to 1,500 requests each month. The site also has a “UI Basics” section for first time filers, provides information on unemployment benefits that have been paid, instructs people about how to file an appeal, and contains information on how to report suspected fraud. 

According to officials, requently asked questions include whether a person is eligible to collect unemployment, and if an individual can file for benefits while working part-time or attending school or training classes. Answers to these types of questions can easily be found on the site, along with instructions outlining how to apply for benefits via the state’s direct deposit system.

 

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